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PPSR Service is Currently: DOWN

Issue Start Time: 6:00 am 23/08/2013

Last Update: 14:38 23/08/2013

This issue is affecting all ALL PPSR users.

PPSR advise that they are working to fix the issue. No ETA for the fix has been provided.

See below regarding the latest advice that we have received.

 

UP

Australian Financial Security Authority advise that the PPSR issue that causde an outage for most of Friday has been resolved.

PPSR PRODUCTION UPDATE 23/08/2013 14 19:3209

 

Dear PPSR Production Users,

 

We continue to work on Monitoring shows the issues affecting WEB UI and B2G Account users have been restored.

 

We will provide a further update by 4pm today or as soon as information is available.

 

Please do not reply to this email.  All communication is to be directed to enquiries@ppsr.gov.au.

 

Regards,

 

National Service Centre
Australian Financial Security Authority 

PPSR PRODUCTION UPDATE 23/08/2013 12:14

 

Dear PPSR Production Users,

 

We have identified the issue affecting WEB UI and B2G Account users and we are working to restore full functionality.

 

We will provide a further update by 2pm today or as soon as information is available.

 

Please do not reply to this email.  All communication is to be directed to enquiries@ppsr.gov.au.

 

Regards,

 

National Service Centre
Australian Financial Security Authority 

 

PRODUCTION UPDATE 23/08/2013 - 10:18

Dear PPSR Production Users,

 

 

We continue to work on the issues affecting WEB UI and B2G Account users:

  • Manage Account (1500 error via WEB UI)
  • Search and Registration (1500 error via WEB UI and Server error via B2G)

We will provide a further update by 12pm today or as soon as information is available.

Should your experience vary from this please let us know immediately by completing either the ‘B2G Incident Report’ or ‘PPSR Web UI incident Report’ form available at: http://www.ppsr.gov.au/Help/TechSupport/Pages/default.aspx  and email it to: enquiries@ppsr.gov.au

 

Please do not reply to this email.  All communication is to be directed to enquiries@ppsr.gov.au.

...

National Service Centre
Australian Financial Security Authority 

 

PPSR PRODUCTION INITIAL ADVICE 23/08/2013

 

Dear PPSR Production Users,

 

 

We have received reports of the following issues currently affecting WEB UI and B2G Account users:

  • Manage Account (1500 error via WEB UI)
  • Search and Registration (1500 error via WEB UI and Server error via B2G)

Our Technical Support Team are working to restore functionality and a further update will be provided by 10am today or as soon as information is available.

 

Please do not reply to this email.  All communication is to be directed to enquiries@ppsr.gov.au.

 Regards,

 National Service Centre
Australian Financial Security Authority