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PPSR Service is Currently DEGRADED - Errors Occurring

Issue Start Time: 12:35 11/12/12

Issue End Time: Ongoing

System seemed to be working OK up until 9am when timeouts and System Errors started reoccurring.

Searches do seem to be mostly being processed, but are taking quite a while to complete. Certificates may not be being returned immediately.Next update from ITSA is not scheduled until 12pmprocessing OK, but certificates cannot be retrieved at the moment.

Last Updated: 09:27 12/Dec/2012 EDT.

The following update was issued by ITSA at 9:55 on 12/12/12

PPSR PRODUCTION UPDATE 12/12/2012

 

Dear PPSR Production Users,

At this time, users are unable to complete a search transaction and issue a Search Certificate.  

We are working to restore full functionality, and will advise once technical difficulties have been resolved.

Should your experience vary from this please let us know immediately by completing either the ‘B2G Incident Report’ or ‘PPSR Web UI incident Report’ form available at: http://www.ppsr.gov.au/Help/TechSupport/Pages/default.aspx  and email it to: enquiries@ppsr.gov.au

Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au

Kind Regards,

National Service Centre

Insolvency & Trustee Service Australia 


The following update was received at 17:53

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