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Infotip

PPSR Service is Currently: Experiencing some processing problems - Please attempt to resubmit your transaction if it fails UP.

Issue Start Time: 13:46 30/01/13No Issues

Issue End Time: Ongoing

Last Updated: 1009:36 3100 1/JANFeb/2013 EDT.

Currently a significant percentage of transactions are failing. However, there are transactions being successfully processed so re-submission may be successful. You will not be charged for failed transactions.

PPSR PRODUCTION INITIAL ADVICE PPSR PRODUCTION UPDATE 31/01/201313 15:00

Dear PPSR Production Users,

We have received reports of the following intermittent issues currently affecting register users:

  • Search and Registration for WEB UI (1500 error)
  • Search and Registration for B2G (server error)

Monitoring shows the PPS Register search and registration functionality has been restored.

Users should now experience improved performance for these transaction types.

Should your experience vary from this please let us know immediately by completing If you are affected by this issue please complete either the ‘B2G Incident Report’ or ‘PPSR Web UI incident Report’ form available at: http://www.ppsr.gov.au/Help/TechSupport/Pages/default.aspx  Email the Incident Report form and email it to: enquiries@ppsr.gov.au so we can include your details in the report.We are working to resolve the issues and we will provide a further update by 12pm today.

Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au

...

Insolvency & Trustee Service Australia

Phone   1300 007 777

 

PPSR PRODUCTION INITIAL ADVICE 30/01/2013

Dear PPSR Production Users,

We have received reports of the following intermittent issues currently affecting register users:

  • Search and Registration for WEB UI (1500 error)
  • Search and Registration for B2G (server error)

If you are affected by this issue please complete either the ‘B2G Incident Report’ or ‘PPSR Web UI incident Report’ form available at: http://www.ppsr.gov.au/Help/TechSupport/Pages/default.aspx 

Email the Incident Report form to: enquiries@ppsr.gov.au so we can include your details in the report.

We are working to resolve the issues and we will provide a further update by close of business today.

Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au

Kind Regards,

National Service Centre

Insolvency & Trustee Service Australia