PPSR is Currently UP - however some 'Server Errors' are being experienced.
Issue Start: 8:00 21/11/12
Issue End: Ongoing
Resubmitting these transactions should result in successful processing.
The latest advice we have is that the issue has been identified, however we are still experiencing intermittent errors.
Last Updated: 11:28 23/Nov/2012
PPSR PRODUCTION UPDATE 23/11/2012
Dear PPSR Production Users,
We have identified the issue affecting B2G and WEB UI users intermittently and we are working to restore the following:
- Intermittent ‘Server error’ and slow response for all transactions (B2G)
- Intermittent errors reported for searches (WEB UI)
We will provide an update by 1:00pm today or as soon as more information becomes available.
Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au
Kind Regards,
National Service Centre
Insolvency & Trustee Service Australia
Phone 1300 007 777
PPSR PRODUCTION INITIAL ADVICE 22/11/2012
Dear PPSR Production Users,
We have received reports of the following issues currently affecting Casual, Account, B2G register users:
- Intermittent ‘Server error’ for all transactions (B2G)
- Intermittent errors reported for searches (WEB UI)
If you are affected by this issue please complete either the ‘B2G Incident Report’ or ‘PPSR Web UI incident Report’ form available at: http://www.ppsr.gov.au/Help/TechSupport/Pages/default.aspx
Email the Incident Report form to: enquiries@ppsr.gov.au so we can include your details in the report.
We are working to resolve the issues and we will provide a further update by 3:00pm today.
Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au
Kind Regards,
National Service Centre
Insolvency & Trustee Service Australia
Phone 1300 007 777
Email enquiries@ppsr.gov.au
Web www.ppsr.gov.au