PPSR is Currently UP
Issue Start: 8:00 21/11/12
Issue End: 12:00 23/11/12
We have not received any errors since about 11:00 EDT, and have now been advised that the recent problems that we have been experiencing have been resolved.
Last Updated: 15:35 23/Nov/2012 EDT.
PPSR PRODUCTION UPDATE 23/11/2012
Dear PPSR Production Users,
Monitoring shows the PPS Register functionality for the following functions has been restored and users should now experience improved performance for all transactions:
- Intermittent ‘Server error’ and slow response for all transactions (B2G)
- Intermittent errors reported for searches (WEB UI)
Should your experience vary from this please let us know immediately by completing either the ‘B2G Incident Report’ or ‘PPSR Web UI incident Report’ form available at: http://www.ppsr.gov.au/Help/TechSupport/Pages/default.aspx and email it to: enquiries@ppsr.gov.au
Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au
Kind Regards,
National Service Centre
Insolvency & Trustee Service Australia
PPSR PRODUCTION UPDATE 23/11/2012
Dear PPSR Production Users,
As earlier advised, we have identified the issues affecting B2G and WEB UI users intermittently and we are continuing to work on restoring the following functions:
- Intermittent ‘Server error’ and slow response for all transactions (B2G)
- Intermittent errors reported for searches (WEB UI)
We will provide an update by COB today or as soon as more information becomes available.
Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au
Kind Regards,
National Service Centre
Insolvency & Trustee Service Australia
PPSR PRODUCTION UPDATE 23/11/2012
Dear PPSR Production Users,
We have identified the issue affecting B2G and WEB UI users intermittently and we are working to restore the following:
- Intermittent ‘Server error’ and slow response for all transactions (B2G)
- Intermittent errors reported for searches (WEB UI)
We will provide an update by 1:00pm today or as soon as more information becomes available.
Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au
Kind Regards,
National Service Centre
Insolvency & Trustee Service Australia
Phone 1300 007 777
PPSR PRODUCTION INITIAL ADVICE 22/11/2012
Dear PPSR Production Users,
We have received reports of the following issues currently affecting Casual, Account, B2G register users:
- Intermittent ‘Server error’ for all transactions (B2G)
- Intermittent errors reported for searches (WEB UI)
If you are affected by this issue please complete either the ‘B2G Incident Report’ or ‘PPSR Web UI incident Report’ form available at: http://www.ppsr.gov.au/Help/TechSupport/Pages/default.aspx
Email the Incident Report form to: enquiries@ppsr.gov.au so we can include your details in the report.
We are working to resolve the issues and we will provide a further update by 3:00pm today.
Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au
Kind Regards,
National Service Centre
Insolvency & Trustee Service Australia
Phone 1300 007 777
Email enquiries@ppsr.gov.au
Web www.ppsr.gov.au