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Tipnote

PPSR is Currently UP - however some 'Server Errors' are being experienced.

Issue Start: 8:00 21/11/12

Issue End: Ongoing

Resubmitting these transactions should result in successful processingThe issue with the PDF certificates has been resolved. Any unreceived certificates should be available shortly.

Last Updated: 1311:16 2057 22/Nov/2012

PPSR PRODUCTION INITIAL ADVICE 22/11/2012

Dear PPSR Production Users,

We have received reports of the following issues currently affecting Casual, Account, B2G register users:

  • Intermittent ‘Server error’ for all transactions (B2G)
  • Intermittent errors reported for searches (WEB UI)

If you are affected by this issue please complete either the ‘B2G Incident Report’ or ‘PPSR Web UI incident Report’ form available at: http://www.ppsr.gov.au/Help/TechSupport/Pages/default.aspx 

Email the Incident Report form to: enquiries@ppsr.gov.au so we can include your details in the report.

We are working to resolve the issues and we will provide a further update by 3:00pm today.

Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au

Kind Regards,

National Service Centre

Insolvency & Trustee Service Australia

Phone   1300 007 777

Email    enquiries@ppsr.gov.au

Web     www.ppsr.gov.au