PPSR is Currently UP - however some 'Server Errors' are being experienced.
Issue Start: 8:00 21/11/12
Issue End: Ongoing
Resubmitting these transactions should result in successful processing.
We have not received any errors since about 11:00 EDT, however the advice we have just received states that they are continuing to work on the problem.
Last Updated: 14:10 23/Nov/2012
PPSR PRODUCTION UPDATE 23/11/2012
Dear PPSR Production Users,
As earlier advised, we have identified the issues affecting B2G and WEB UI users intermittently and we are continuing to work on restoring the following functions:
- Intermittent ‘Server error’ and slow response for all transactions (B2G)
- Intermittent errors reported for searches (WEB UI)
We will provide an update by COB today or as soon as more information becomes available.
Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au
Kind Regards,
National Service Centre
Insolvency & Trustee Service Australia
PPSR PRODUCTION UPDATE 23/11/2012
Dear PPSR Production Users,
We have identified the issue affecting B2G and WEB UI users intermittently and we are working to restore the following:
- Intermittent ‘Server error’ and slow response for all transactions (B2G)
- Intermittent errors reported for searches (WEB UI)
We will provide an update by 1:00pm today or as soon as more information becomes available.
Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au
Kind Regards,
National Service Centre
Insolvency & Trustee Service Australia
Phone 1300 007 777
PPSR PRODUCTION INITIAL ADVICE 22/11/2012
Dear PPSR Production Users,
We have received reports of the following issues currently affecting Casual, Account, B2G register users:
- Intermittent ‘Server error’ for all transactions (B2G)
- Intermittent errors reported for searches (WEB UI)
If you are affected by this issue please complete either the ‘B2G Incident Report’ or ‘PPSR Web UI incident Report’ form available at: http://www.ppsr.gov.au/Help/TechSupport/Pages/default.aspx
Email the Incident Report form to: enquiries@ppsr.gov.au so we can include your details in the report.
We are working to resolve the issues and we will provide a further update by 3:00pm today.
Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au
Kind Regards,
National Service Centre
Insolvency & Trustee Service Australia
Phone 1300 007 777
Email enquiries@ppsr.gov.au
Web www.ppsr.gov.au