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PPSR Service is Currently DEGRADED - Errors Occurring

Issue Start Time: 12:35 11/12/12

Issue End Time: Ongoing

System seemed to be working OK up until 9am when timeouts and System Errors started reoccurring.

Searches do seem to be mostly being processed, but are taking quite a while to complete. Certificates may not be being returned immediately.

Next update from ITSA is not scheduled until 12pm.

Last Updated: 09:27 12/Dec/2012 EDT.

The following update was received at 17:53

PPSR PRODUCTION INVESTIGATION CONTINUES 11/12/2012

Dear PPSR Production Users,

We continue to work on the issues currently affecting Internal, Casual, Account and B2G register users:

We will provide a further update by 12pm tomorrow.

Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au

Kind Regards,

National Service Centre

Insolvency & Trustee Service Australia

The following update was received at 15:30

PPSR PRODUCTION INVESTIGATION CONTINUES 11/12/2012

Dear PPSR Production Users,

We continue to work on the issues currently affecting Internal, Casual, Account and B2G register users:

We will provide a further update by 5pm today.

Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au

Kind Regards,

National Service Centre

Insolvency & Trustee Service Australia

The following advice was received at 13:45

PPSR PRODUCTION INITIAL ADVICE 11/12/2012

Dear PPSR Production Users,

We have received reports of the following issues currently affecting Casual, Account, B2G register users:

Email the Incident Report form to: enquiries@ppsr.gov.au so we can include your details in the report.

We are working to resolve the issues and we will provide a further update by 3:00pm today.

Please do not reply to this email, all communication is to be directed through to: enquiries@ppsr.gov.au

Kind Regards,

National Service Centre

Insolvency & Trustee Service Australia

Phone 1300 007 777